My refi was very smooth. Communication was clear and Mark was very prompt in answering any questions I had. Was a very seamless process start to finish
Matthew DSep-29-2020
Reviewed by Charles G Coltun for Mark Veech
The entire experience was excellent.
Charles GSep-28-2020
Reviewed by Hunter H Perry for Mark Veech
Rates were far superior than competitors. Questions that I had were answered in a timely fashion.
Hunter HSep-24-2020
Reviewed by Katherine A Sears for Mark Veech
good rates, clear communications, no game-playing.
Katherine ASep-21-2020
Reviewed by John J Moore for Mark Veech
Mark and his Team were great. Seamless from start to finish. I would highly recommend him to all.
John JSep-20-2020
Reviewed by Ryan Jarvis for Mark Veech
A+ all the way around
Ryan JSep-17-2020
Reviewed by David C Hall for Mark Veech
5 weeks in underwriting is not good enough.
It's obvious your procedures are designed primarily for W-2 only employees. With a substantial portion of my income coming from shareholder distributions from the company I own, the amount of back and forth and additional info requests made the process very slow and frustrating.
I was asked for new information 6 or 7 weeks after first applying.
Mark was great, Keshia was good, the team (or perhaps the procedures) behind the scenes.... not so much.
David CSep-14-2020
Reviewed by Mario Vitarella for Mark Veech
Every question i had was answered quickly. Mark made the experience quick and easy. Definately would work with again. Thanks
Mario VSep-13-2020
Reviewed by Elizabeth H Terhune for Mark Veech
Excellent communication and follow up by staff. Streamlined process. Beautiful service.
Elizabeth HSep-01-2020
Reviewed by Jason Riek for Mark Veech
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Jason RAug-31-2020
Reviewed by Kyle F Oliver for Mark Veech
Ability to handle almost everything remotely was impressive.
Kyle FAug-31-2020
Reviewed by Michelangelo A Ronquillo for Mark Veech
I have a great experience working wit NJ Lenders, the mortgage team was in cosistente communications, always available to address my questions, via txt emails, etc. I'm happy to recommed their services
Thank you for an excelent experince
Michelangelo AAug-29-2020
Reviewed by Neil L Feldman for Mark Veech
Mark was very easy to deal with and answered questions quickly and accurately. The only issue we had was that the lawyers rescheduled our closing without letting us know, but that was not Mark’s fault.
Neil LAug-29-2020
Reviewed by Joseph Blondin for Mark Veech
Very easy process with great communication
Joseph BAug-17-2020
Reviewed by Manish Verma for Mark Veech
Mainly i worked with Ali and Chris, What i felt during the entire process, entire NJ lender team were overloaded with work or low back office staff, i have initiated my loan on May 05 - 2020 and were able to close on 08/04/2020 which consider to be very long time. I feel you guys are very competitive in terms of interest rate but i felt that customer experience require lot of improvements. You should have introduce Customer services desk or portal which can improve customer experience.