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Excellent communication and follow up by staff. Streamlined process. Beautiful service.
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Ability to handle almost everything remotely was impressive.
I have a great experience working wit NJ Lenders, the mortgage team was in cosistente communications, always available to address my questions, via txt emails, etc. I'm happy to recommed their services Thank you for an excelent experince
Mark was very easy to deal with and answered questions quickly and accurately. The only issue we had was that the lawyers rescheduled our closing without letting us know, but that was not Mark’s fault.
Very easy process with great communication
Mainly i worked with Ali and Chris, What i felt during the entire process, entire NJ lender team were overloaded with work or low back office staff, i have initiated my loan on May 05 - 2020 and were able to close on 08/04/2020 which consider to be very long time. I feel you guys are very competitive in terms of interest rate but i felt that customer experience require lot of improvements. You should have introduce Customer services desk or portal which can improve customer experience.
Mark was great. He was direct and to the point, but always happy to explain everything to ensure I fully understood next steps.
Mark and Keisha were great to work with. They stayed on top of all paperwork and were very responsive.
Mark was GREAT! I had some difficulty getting in touch with others at the company, and there were certainly a few snafus along the way, but we got to closing, and Mark was the most helpful person along the way. He always returned my phone calls and knew to reach out when I was feeling nervous. I appreciated having him by my side despite the other issues I ran into.
Mark made the whole purchase process seamless. With a. Tight closing timeline, his team was able to meet every date and secure the lowest rate possible. Thanks Mark!
Mark helped my husband and I refinance our home with such ease. He communicated often and helped explain the process to us. We really appreciate all of his hard work and recommend him to anyone. We look forward to working with Mark again in the future.
Mark and team were extremely professional, knowledgeable, and efficient throughout the process. The NJ Lenders group is always available to answer questions any time if the day. Always a pleasure working together!
Very efficient and easy process. The app and online communication made things go smoothly.
Everything was very smooth from start to finish. Communication was excellent. Everyone we spoke with was very nice and knowledgeable. We’ve already recommended them to two friends of ours for their real estate needs.