See What Our Customers Are Saying
Easy to work with and very responsive!
During the beginning NJ Lenders was very responsive. At the end they were a little sluggish.
Mark was a pleasure to work with -- friendly, communicative, organized, and professional. Most importantly, he stayed on task with full respect to time sensitivity to see our loan through to close. I would highly recommend him and in fact, I already have!
Quick and easy, nothing new and exciting but that's the way I want it when I'm getting a loan.
Mark was a pleasure to work with -- friendly, communicative, organized, and professional. Most importantly, he stayed on task with full respect to time sensitivity to see our loan through to close. I would highly recommend him and in fact, I already have!
I haven't dealt with a mortgage in a decade, but this process seemed fairly smooth and clearly easier in these days of digital delivery, the ability to scan and upload documents, and e-mail. While the amount and subject matter of the documents needed seemed slightly excessive, perhaps that is what is required in this era. The flexibility of scheduling the closing was welcomed and though I was still waiting for final estimates, etc. on the closing date, everything was done on the promised date.
Ali mainly and also Christine and Mark provided outstanding service, especially clarifying each and every question we had during the entire process and giving us the best deal. We really appreciate the patience and customer service provided, which we would like to call out as the highlight from our experience with NJ Lenders Corp. Thanks!!!
Ali mainly and also Christine and Mark have provided outstanding service, especially clarifying each and every question we had during the entire process and giving us the best deal. We really appreciate the patience and customer service provided, which we would like to call out as the highlight for NJ Lenders Corp.
Responsive proactive knew his stuff and when we hit any rough patches he assailed them.
Mark was good an responsive. Fees were very reasonable. Scheduling very convenient.
I have moved many times and had mortgages. This was the best experience I have ever had. It was easy, quick and an overall wonderful experience. I highly recommend Mark
Mark was a pleasure to work with. He made this process stress free and much easier than anticipated.
I think the mortgage process started out a bit bumpy, but it got better by the end. I understand it's a quantity game in which NJ Lenders makes more money on processing more mortgages, but at times we felt quite rushed. At other times, we just felt like a number to NJ Lenders - simply: just another plain old customer (which we are) doing business with some corporation. It lacked a personal touch. Overall it was fine, sorry to ruin your NPS by giving you a 7, but I think that number is accurate.
Helpful people and got me a good rate.
Quick and not overly complicated. The only comment I might make about Mark is that he needs to take some time off once in a while. Every time I tried to send him an email or a voice mail after what most people would consider normal working hours he either emailed back in a few minutes or answered the phone before it went to voice mail. When does he sleep?